At Northstar Care & Support, we help individuals live more independent, fulfilling lives.
We provide reliable one-to-one support focused on personal goals, wellbeing, and everyday independence.
Our approach encourages confidence, connection, and meaningful engagement in the community.
Through supportive relationships and purposeful activities, we help people grow and thrive.
About Northstar Care & Support
At Northstar Care & Support, we believe that every person deserves more than basic care — they deserve the chance to grow, achieve, and live a life filled with purpose. With over 18 years of combined experience in frontline and management roles, founders Matt and Izzy created Northstar to challenge the way care is delivered. Too often, services are transactional, offering only the bare minimum.
Northstar was built to be different: personal, reliable, and truly centred around the goals and dreams of each service user. We are not an agency. We are a dedicated care and support service that focuses on independence, enrichment, and achievement. Whether through one-to-one support, engaging group activities, or respite for families, our aim is to provide more than help — we provide opportunities.
At Northstar, we actively encourage service users to set and achieve personal goals, whether that’s learning a new skill, building confidence, reconnecting with the community, or developing healthier routines. We promote and support hobbies and passions, from sports and arts to music and technology. We also create opportunities for team-based activities such as five-a-side football, pool, darts, gardening, bowling alongside group days out and supported holidays — building confidence, friendships, and belonging.
Our core focus is supporting adults living with mental health needs, but our vision is inclusive: Northstar is for anyone who wants more than “just care.” We believe in empowering every service user to live not just safely, but meaningfully. At Northstar Care & Support, our name is our promise. We help people aspire higher — to live independently, connect deeply, and achieve more than they thought possible
Meet Matt & Izzy
Northstar Care & Support was founded by Matt and Izzy, who share a commitment to providing personalised, respectful support for adults with mental health needs. Together, they bring experience, compassion, and a person-centred approach to everything Northstar does.
Founder
Matt Dudman
Matt has extensive experience working in community-based mental health support and is passionate about delivering personalised, person-centred care.
He co-founded Northstar Care & Support to provide flexible, meaningful support that helps individuals build confidence, independence, and stability in everyday life.​​​
Founder
Izzy Piavani
Izzy has extensive experience supporting adults with mental health needs across community and supported living settings, with experience at both frontline and management level.
She co-founded Northstar Care & Support to help create flexible, meaningful support shaped around the individual.
Our Values
At Northstar Care & Support, we believe great support is built on trust, consistency, and respect. Everything we do is shaped around the individual - not a label or diagnosis.
Person-Centred
Support tailored to each person’s goals, strengths, interests, and everyday needs.
Consistency & Trust
A small, reliable team that takes time to build real relationships and lasting progress.
Respect & Dignity
We protect choice, autonomy, and dignity at all times. Support is collaborative, never controlling.
Growth & Purpose
We focus on meaningful routine, purpose, and personal development — not minimum support.
Independence & Confidence
We help people build confidence, skills, and routine so they can live more independently.
Safety & Wellbeing
We prioritise emotional and physical wellbeing through calm, safe, and reassuring support.
Our Approach
We provide community-based support that complements other services and helps people move forward in everyday life.
Activity-Based Support
Meaningful activities are at the heart of our work — creative, practical, social, and wellbeing-focused.
Flexible & Adaptive
Support changes as needs change. There’s no one-size-fits-all model.​
Community-Focused
We help people access their local community safely and confidently, reducing isolation and building connection.
Goal-Focused
Support is guided by achievable, person-led goals that promote wellbeing, independence, and positive routine.
Want to learn more about how Northstar can support you or someone you care for?
A little more about Northstar
Why We Started Northstar
Northstar Care & Support was created to provide flexible, person-centred support that focuses on confidence, routine, and meaningful everyday life. We saw a need for community-based support that goes beyond basic provision and truly works alongside individuals to help them move forward.
Who We Support
We support adults who experience mental health needs and who would benefit from personalised, community-based support. This includes individuals seeking help with confidence, routine, independence, social connection, and everyday wellbeing.
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Support is always shaped around the individual and their goals.
How We Work With Others
We work collaboratively with families, professionals, and other services to ensure support is consistent, respectful, and aligned with each person’s needs. Open communication and shared understanding help us provide joined-up, reliable support.
Our Commitment
We are committed to delivering support that is respectful, reliable, and centred on long-term wellbeing. Everything we do is guided by dignity, trust, and a focus on positive outcomes in everyday life.
Get in Touch
If you’d like to learn more about Northstar Care & Support or discuss how we could help, we’d be happy to talk.
